DijiMai Terms of Service

These Terms of Service (the "Terms") govern the subscription of "DijiMai Email Delivery & Archiving Service" (the "Service") provided by Ultra Quantum e-ware Research (UQER) (the "Company") by paid users (the "User"). The Service is strictly intended for Business-to-Business (B2B) use by corporations, legal entities, partnerships, studios, or professional developers for commercial or developmental purposes. The Service is NOT open to individual consumers (B2C).

The User must comply with international laws, intellectual property rights, and internet conventions when using the Service. Should judicial or authorized authorities request assistance in investigations following legal procedures, the Company will provide necessary data in accordance with relevant laws.

If the User violates any provision of these Terms or relevant laws, resulting in damage or expenses (including but not limited to attorney fees incurred in civil, criminal, or administrative proceedings) to the Company, its affiliates, or agents, the User shall be liable for damages or reimbursement of such expenses.

The User guarantees normal use of the Service. Sending SPAM is strictly prohibited. If the User's actions (e.g., sending SPAM resulting in IP blacklisting) cause damage to the Service's servers or network, or result in performance degradation, the Company reserves the right to suspend the Service or restrict performance privileges without any extension of the service period or refund.

The Service provides email delivery and EDI archiving. The Company is responsible only for the technical operation of the platform and shall not be held liable for any legal actions arising from the content of the User's emails.

The Company shall maintain the normal operation of the system under normal conditions. However, under force majeure (e.g., large-scale cloud provider outages), the Company does not guarantee the absolute maintenance of data. Users shall be responsible for their own backups on local or other remote environments.

The Service is accessed via the Internet. The Company does not guarantee absolute transmission speed, accuracy, or integrity. The Company shall not be liable for any direct or indirect losses caused by network environments or third-party nodes.

The Company shall not be liable for direct or indirect losses arising from the User's own system being intruded, damaged, tampered with, or data being intercepted by third parties via the Internet.

The User is responsible for maintaining their own equipment and systems (such as API integration programs). The Company is not responsible for losses caused by User-side system errors, equipment failure, or poor quality of leased physical lines.

The User shall notify the Company of any changes to contact information. The collection, processing, and use of User data by the Company are conducted in accordance with the "Privacy Policy" published on the official website.

The Company may suspend or terminate all or part of the Service due to changes in circumstances or business needs. The Company shall announce and notify the User one month prior to the scheduled suspension or termination.

This Service operates on a prepaid subscription basis. Free Trial: New users receive a free trial period with a daily sending limit of 5 emails. The trial may be cancelled at any time at no charge. Refund on First Payment: Users paying via Paddle may request a full refund within 14 calendar days of their first subscription payment. However, if the user checks the "Activate service immediately" consent checkbox at checkout, the user expressly agrees to waive the 14-day statutory withdrawal right by requesting immediate access to the Service before the cooling-off period expires. Subsequent Renewals: The 14-day refund right does not apply to automatic renewal payments after the initial subscription term. Users may cancel at any time; upon cancellation, access continues until the end of the current billing period. No pro-rated refunds are provided for unused subscription periods. Exception: In the event of a critical technical failure rendering the Service completely unavailable, the Company will issue a pro-rated refund proportional to the number of days the Service was unavailable. Due to fixed costs incurred upon service activation (including third-party software licensing and cloud resource provisioning), fees paid outside the applicable refund window are non-refundable.

New users receive a free trial period with a daily sending limit of 5 emails. If the user does not upgrade to a paid plan before the trial expires, the Service will automatically terminate. At the time of payment, users will be required to explicitly check the following consent statement: "I agree that DijiMai will activate my service immediately upon payment, and I understand that by requesting immediate access, I waive my 14-day statutory cooling-off period." By registering or making a payment, the User warrants that the Service is used for commercial, professional, or developmental purposes and agrees that consumer protection laws providing unconditional refund rights to individual consumers do not apply.

Before termination, the User shall back up their emails and archive data. The Company will purge all data after termination, and shall not be liable for any resulting losses.

For renewed subscriptions, payments overdue by more than one month shall incur a monthly late interest of 1.5%. The Company reserves the right to terminate the User's account.

If the Service is used with a "Private Domain," the User may not claim a refund or extension if the Service is disrupted due to incorrect DNS settings or domain expiration on the User's side.

The content and programs used by the User must comply with international internet practices and the laws of the respective countries. The User shall bear all legal responsibilities, attorney fees, and the Companys loss of reputation arising from any third-party litigation.

To maintain system stability, the User shall: (1) Not send any SPAM or electronic messages that may cause system obstacles. (2) Not execute programs that consume excessive CPU, memory, or bandwidth. (3) Not use the storage space for purposes unrelated to email delivery and archiving. The Company reserves the right to take emergency measures or terminate the Service without notice for violations.

The interpretation and application of these Terms shall be governed by the spirit of international laws and the laws of the Republic of China (Taiwan).

Any disputes arising from the Service shall be subject to the exclusive jurisdiction of the Taipei District Court in the first instance.